Frequently asked questions

It is an offline prescription app for doctors, available for macOS, Windows and Android. You keep your medicine list, patients and prescriptions on your own device, choose from nine designed templates, and print or share professional PDF prescriptions with your logo and signature.

No. The app works fully offline. It only needs a connection occasionally to check your subscription and to download updates.

The website is for information and downloads. Prescriptions are written in the desktop and Android apps, so that they work offline and records stay on your device.

About two minutes: your name, qualifications, registration number, clinic details, logo and signature. You can write a first prescription straight after.

macOS 12 or later (Apple silicon and Intel), Windows 10 and 11 (64-bit), and Android 8 or later. An iPhone and iPad version is planned after the Android launch.

Your first 10 finalized prescriptions are free, counted across all your devices, with no card required. Drafts are unlimited and never count.

Pro is ₹399 per month or ₹3,990 per year in India (two months free), including GST. Other countries are priced locally and the exact amount is shown before you pay.

Yes. One subscription covers every device signed in to your account, whether you bought it in the Android app, the desktop app or on the website.

The app returns to the free plan. Everything you already created stays on your device and remains readable and printable.

Yes. Correct & reissue creates a new finalized prescription, so it uses one; the original is kept and marked as replaced.

Nine: Classic, Compact, Minimal and Pre-printed letterhead are free; Executive, Modern, Clinical two-column, Elegant and Formal are part of Pro.

Yes. On every template you can choose an accent colour, a typeface (clean sans, humanist, classic serif or typewriter), a text size, and whether the QR code is printed. You can set your favourite look as the default.

Yes. Upload your clinic logo, signature (or draw it with your finger or mouse) and an optional stamp once; they appear on every prescription.

No. A finalized prescription stores the exact template version and look it was issued with, so it always reprints identically.

Yes. Use the Pre-printed letterhead template, which leaves the top of the page free for your stationery.

No — a finalized prescription is locked, like a signed paper one. If you spot a mistake, use Correct & reissue: it opens a copy, you fix it and finalize, and the original is marked “Corrected — replaced by” the new number. Both remain on record.

It lets a pharmacist, patient or insurer scan the prescription and confirm it is genuine and has not been changed. The verification page shows only the prescription number, issue date, doctor and status (valid or revoked) — never the patient’s name, diagnosis or medicines.

Yes, in the template and look options. We recommend leaving it on, since it is what lets others trust a printed prescription.

Yes. Revoking keeps the prescription on record but marks it revoked, with a reason, and the QR page then shows it as revoked.

Yes. Save as PDF or print on desktop; on Android the share sheet sends the PDF to WhatsApp, email or any app.

On your own device, in an encrypted database. The key is held in the operating system’s secure keystore. We do not keep patient records on our servers.

Your account (email, name), your subscription state, and the minimum needed for QR verification: prescription number, verification code, issue date, your name and registration, and revoked status.

Only you, on your device. There is no administrative access to patient records because they are not on our servers.

No. There are no ads, and no patient names, diagnoses or medicine details are ever sent to analytics, logs or error reports.

Records are encrypted, so a lost device does not expose them. Keep an encrypted backup export; automatic encrypted backup and multi-device sync are planned.

No. It is a documentation tool. It does not suggest medicines or doses, check interactions as advice, or make any clinical decision. That remains the prescribing doctor’s responsibility.

Any AI assistance is limited to workflow — for example formatting or translating your own text — and is always editable and reviewed by you. It never chooses medicines, doses or treatment.

That depends on your country and the type of prescription. The prescribing doctor is responsible for meeting local requirements for signatures, registration numbers and electronic records.